FAQ

Synesthesia is an involuntary neurological condition that produces a sensory experience. For example, sounds and music are translated as physical colors and movements.

• It could grouped with people who are color blind, or have perfect pitch. Most people don't have it, and most poeple might not fully comprehend what their experience is like. It doesn't get in the way of life, because it's all they have known, it's normal for them.

There are about 80 different forms! I experience 3 of them.

• 1. Chromesthesia: sounds and music have color, shape, and movement.
• 2. Grapheme-Color: some letters and numbers have color attached to it.
• 3. Spatial-Sequence: time has a specific color, place in space, and sometimes a shape.
• Since synesthesia is the blending of senses, other forms can include sounds have taste, letters and numbers have personalities, or feeling a touch when seeing someone else being touched, and so much more.

The overall look of a song is the same, but my moood or strong/signficant events or memories can alter it slightly.

• The same way if you first heard a song on a sad, rainy day, you might always associate that song with those feelings or that memory. If that song was played during your favorite trip, or a special day, then it might produce different feelings.

I listen to the song over and over again until I feel I have produced the best representation of the song.

• I start out by listening to the song with noise canceling headphones, normally with my eyes closed so I am not distracted by my other senses. I listen a couple of times until I feel like I have a good idea of what to do. Sometimes I may draw out outlines or sketches, but otherwise I will listen again to pick out the right color of paints. Then I start painting! I listen to it as much as I need to until it's been captured on the canvas.

It may take up to a week to process and ship your order. However, it might take slightly longer to safely package and ship an original piece.

• PRINTS/COPIES: If you ordered a print/copy and are unsatisfied with it, you can return it for a full refund or a credit toward something else. The credit can last up to 90 days. To be eligible for a return, your item must be in the same condition that you received it and in its original packaging and be returned within 30 days of receiving it. Please provide the receipt or proof of purchase. You can always contact me for any return questions at paintedplaylist@gmail.com.
• ORIGINALS: If you ordered an original/commission and are unsatisfied with it after project completion, I can offer 50% return.
• DAMAGED: If you receive damaged artwork, I will offer a full refund only with proof of pictures within a 30 day period after it is delivered. Please contact me at paintedplaylist@gmail.com, and I’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
• Unfortunately, I cannot accept returns on sale items or gift cards.

Yes! Flexible payment plans are available so you can claim your favorite painting before anyone else. On orders of $50 or more, you can choose to pay through Shop Pay at checkout for the installment plan. The artwork will be marked as sold after receiving your initial deposit. You receive your artwork after your payments are complete. Easy peasy!

For questions or other plan options, email me at paintedplaylist@gmail.com